SAP Sales Distribution (SD)

SAP sales and distribution (SD) is part of the logistics module and contains the processes that help a company integrate with their customers. This module handles all the processes in order to delivery. SAP SD covers the business processes from sales, shipping to the billing of products and services whereas SAP CRM is the Customer Relationship Management (SAP CRM) application that not only helps in addressing short-term requirements to manage customer relationships and reduce cost but can help your company achieve differentiated capabilities to compete effectively over the long term.

Course Overview

who is it for?

  • SAP End-users
  • IT/Business analysts
  • Project team members
  • Sales and Marketing Professionals
  • Aspiring SAP SD and CRM Consultants


  • A general understanding of sales terms
  • Knowledge of Sales Processes

what will you learn?

1.Introduction to SAP Sales and Distribution

  • R/3 overview
  • SD Master Data structure.
  • Organisation data
  • Customer and Material Master.
  • Customer Material info records.

2.Sales Documents

  • Number Ranges
  • Documents Types.
  • Item Categories
  • Copy Control.
  • Quotation, Order and Contract process.
  • Consignment and Return process.
  • Service and Maintenance process.
  • BOM

3.Deliveries and Invoicing

  • Material listing and exclusion.
  • Availability Check.
  • Delivery document types.
  • Delivery item categories and determination.
  • Shipping point determination.
  • Picking and packing.
  • Route determination.
  • Invoicing and Billing process.
  • Invoice list
  • Rebate Agreements
  • Inter-company Sales and Business process.

4.Basic Functions

  • Condition Technique
  • Pricing
  • Tax and output determination.
  • Customer and product hierarchies.
  • Overview of batch jobs and ABAP Query.

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